Why your SEO science lacks credibility

by Michael Martinez on January 21, 2010

I often type in random queries when I’m looking for good topics to write about. Today one of the queries I tested was “seo science”. A few people do search for “seo science”, although I am not sure of who or why. Perhaps only the people hoping to rank for “seo science” are searching for the term.

Nearly every time someone takes a swipe at search engine optimization the SEO community comes out of the woodwork and argues defiantly that it’s a real profession with real clients solving real problems and meeting real needs.

If nothing else, the SEO community has certainly nailed down the science of emphasis because we seem to emphasize our value more than anything else. NOTE: Emphasis is mine.

I find it odd that people frequently attack momentarily “hot” SEO buzz expressions with all the grace and skill of a drunk farmer blundering through his neighbor’s field at midnight on a cloud-covered night (no offense intended to drunk farmers).

I mean, there are Web sites trying to rank for expressions like “SEO theory”, “SEO science”, “SEO art”, and other SEO-something expressions with rather weak, pathetic-looking copy and a dearth of links. I’m not sure what these experts are trying to prove, but they seem to prove only that they cannot spell “google” (as opposed to, say, “goolge”) and that they cannot obtain any links to their articles.

Several people seem to be promoting their businesses as “SEO science” but I’m not sure if anyone can actually claim a trademark for that name (it is rather generic). Certainly if you’re going to try to claim a trademark for “SEO” you should not be using documents that mention performing SEO services for domains at least 7 months prior to those domains being registered for the first time.

However, the whole “is SEO scientific” debate has been waged across the Web in a multitude of articles and forums. There have been no clear winners. One person insulted SEO by saying it’s not rocket science (obviously implying that anyone can do it). Danny Sullivan responded by saying that SEO IS rocket science to anyone who doesn’t know what it is (so is driving a car, by that broad measure of complexity, as well as making a colored candle).

There is plenty of layman’s science behind the search engine optimization industry’s work. NOTE: The term “layman’s science” cannot be trademarked — nor shall I permit you to trademark “layman’s SEO science” because it’s a very useful term. The SEO industry is largely built on layman’s SEO science.

Layman’s science is less scientific than the random musings of Diophanes but it is more scientific than, say, a drunken farmer stumbling blindly through his garage at night, discovering that motor oil might kill insects if they get stuck in it.

That is, there is a scientific method to layman’s science (and, hence, to layman’s SEO science) that is crude by formal scientific standards.

In other words, we share, we discuss, we analyze, and we critique. Scientists do this all the time. The chief difference between real scientists and SEO scientists, however, is that real scientists agree to be bound to a standard of quality that the SEO industry eschews.

Real scientists publish their data. They own up to their mistakes. They ask other people to probe their arguments and conclusions, looking for weakness.

In the SEO industry if you publish a report you don’t need to provide any data — and woe to the person who disagrees with you. All your toadies will leap upon that poor fool and call him names and tell him to shut up.

Frankly, that kind of unprofessional behavior doesn’t even meet the very lax standard required for layman’s science.

In other words, a fair number of people in our industry still just don’t get it. There is no proprietary data in science. Research firms protect their work and their inventions but when it comes time to be recognized in the scientific world they MUST publish their data.

If you don’t publish your data, you’re not being scientific. You have no excuses, no reasonable protections, and absolutely no right to talk about being scientific.

Now, data consists of many things but it’s not the only way to prove something. For example, suppose you want to write a proof for Fermat’s Last Theorem (which argues that, for all counting numbers or positive integers, there is no number 3rd power or greater that is the sum of two similar powers of other counting numbers). You don’t need any “data” such as meticulously observed facts to prove FLT. You just need logic.

But in order to be credited with solving FLT (and believe it or not there is still room to claim fame in that field) you must publish your logical argument. You have to show people the steps to follow in order to start with the resolution and work their way through its proof.

This has been done once so far in the more than 300 years since Pierre de Fermat wrote a cryptic comment in the margin of a book about Diophantine equations (equations in the form of Xm + Ym = Zm). Andrew Wiles achieved world-wide recognition for connecting all the dots in a very complex and esoteric branch of mathematics.

Maybe one day someone will figure out a way to show that Fermat was right so that the rest of us can understand how.

As it is in Mathematics and Economics and many other disciplines, much of the science behind search engine optimization can be articulated through models and proofs. You don’t need to publish data because any specific data is irrelevant. That’s a mathematical concept many students struggle to appreciate.

In other words, in formal logic you don’t “plug in the numbers”. You work with axioms, laws, rules, principles, and stay within the boundaries of the system you’re describing. Let A be the set of all scientific principles of SEO. Let p be any member of that set. If p is scientific, then it follows that there is a set of logical statements that explain what p is and how p works.

That is science, plain and simple. It’s just not all there is to science.

Theory in itself is not science. Theory is a formal articulation of what science has learned. Even today, in January 2010, there are people who seek to discredit SEO theory by suggesting that SEO is more an art or that SEO theory is somehow inspecific, inconclusive, or inaccurate.

You can write obscurely or you can pose a completely invalid hypothesis. Science is filled with obscure statements and invalid hypotheses. That doesn’t make science less scientific. It just means that we still have more to learn.

Science is the organized body of human knowledge, together with the principles and methods for observing and understanding the natural and unnatural phenomena we are capable of perceiving. Our science is in its infancy and it has so much more growth ahead of it.

But there are people who simply don’t understand the science behind the work they do, and they seek to discredit the science as if it is put forth by “the wrong people”. There are no right or wrong people. The only way to not participate in the scientific discussion behind search engine optimization is to say nothing.

Clearly, many people in our industry say much, though much of what is said seems rather pointless and worthless. And yet even the pointless, worthless comments contribute something to our knowledge of the searchable Web ecosystem.

SEO science does not limit itself to what publishers do. Search engineers and search scientists also seek to optimize search, and their work is generally assumed to be more scientific than the publishers’ work. Searchers, too, can be scientific in their approaches (in fact, there is a fair amount of scientific literature that discusses search from the searchers’ perspective).

The truth about SEO science is that it is neither art nor rocket science. It simply is what we know and how we study and learn about search engine optimization as publishers, indexers, and searchers.

Attacking the credibility of SEO science because you’re not publishing it on your blog is self-defeating. You cannot make yourself look better by implying that someone else looks bad.

Either put forth a proposition that is supported by logic or publish the data upon which you are basing your conclusions. Telling people how you conduct a test is insufficient to prove anything (although disclosure of testing methods can certainly help us improve them).

If you’re going to make an assertion, you need to back it up with clear proofs, not claims that you have proprietary proofs. There are no such things as proprietary proofs.

But you also need to make sensible assertions. For example, the assertion that “PageRank sculpting works” is complete nonsense. Why? Because by itself it doesn’t mean anything. What should it mean? Are there PageRank wheels and gears that whir and buzz, thus showing that work is being done? That’s more of a Talmudic issue than a scientific one.

My point is that if you want to make some assertions about specific SEO practices your statements need to be more robust and complete. Too many claims put forth by the SEO community rely upon a communal understanding of the context.

You and I, as SEO practitioners, understand that “PageRank sculpting works” is intended to mean that by restricting the flow of PageRank throughout a Website some sort of desired benefit is obtained. But these assertions fail to articulate what the desired benefit may be.

In some cases we’ve seen clarifying statements, such as, “By sculpting PageRank we were able to get more pages indexed.” That is an assertion which can be substantiated only by quantification (publishing of data), not by logic.

Another clarifying statement we’ve seen is “PageRank sculpting directs the flow of PageRank toward the most important pages of a site.” That is an assertion which can be substantiated by both quantification and logic. It can be substantiated by logic in which an argument accurately describes the flow of PageRank through a Website and the rules by which that PageRank flows.

To date, no one in the SEO industry has published a demonstrably accurate description of how PageRank flows through a Website and the rules by which that PageRank flows.

Yes, there have been quite a few really popular articles that explain how PageRank works (more-or-less). But popularity in no way establishes accuracy. Only Google can verify any particular description, and I’m not aware of their having authenticated any SEO depictions of the inner workings of one of their most secret algorithmic factors.

It is impossible for people in the SEO community to deduce the rules by which PageRank flows through a Website. You can use 10,000 Websites and track 100,000 queries and do no better than someone who uses 1 Website and tracks 1 query. All claims to the contrary are unsubstantiated.

In theory we could do it if we had an accurate method for tracking and measuring PageRank — an internal value that is not published. Remember, even if there is a direct correlation between Toolbar PR and internal PageRank, two very separate internal values might be adjusted to a TB PR 4. Hence, there is no way to use Toolbar PR to track and measure internal PageRank.

Recent attempts to belittle SEO theory and approximate SEO science have left their mark on the field. But the science moves forward regardless of who is trying to cast doubt upon it. The pace is incredibly slow but the sharing and the discussion continue on a broad scale.

Some people have claimed to be purposely distributing misinformation in forums and blog comments in some misguided belief that they will protect their competitive advantage by doing so. It’s true that I and others have argued in favor of the “STFU” philosophy, but that is a discussion about methods (and in some cases ethics), not about the science.

The science is not based in whether you build links or write copy.

The science is not based in whether you violate guidelines or honor all expectations.

The science is based solely and completely upon what we do share that is confirmable and reliable. Everything else is just talk.

You don’t have to have a Ph.D. in anything to practice layman’s science. Formal science grew out of layman’s science. Layman’s science is what our ancestors used to plant the first domesticated fig trees in the dirt. Layman’s science is what our children will use to understand the next communications technology that they adopt.

Layman’s SEO science is no more sophisticated than that. It remains rocket science to anyone who doesn’t know what it is, but it’s not beyond the reach of the average person — or the average SEO.

We cannot bottle up the science behind SEO; we cannot own it; we cannot prevent other people from sharing it or learning from it. Science doesn’t guarantee that only right conclusions and methods will be used; it merely provides us with the means of finding the right conclusions and methods.

We may have to test a few bad ideas before we get to the next good one, but that’s okay.

That is what really makes science credible.

{ 13 comments… read them below or add one }

Domenick 01.21.10 at 4:03 pm

Helluva read, insightful and funny in some parts. I’ve only been doing SEO for a couple of years, and I’m sure you have forgotten more than I have learned, and compared to some I might not know shit, but Michael I think you hit a home run with this post, long as hell but very much worth the read. Good Job brotha.

simonh 01.22.10 at 2:15 am

Hi Michael,

Interesting article.

In “pure” Science there are no secrets. The definition of science being that “we know what we know until we know better” Academics want to show that they know better as it is in their best interests. It promotes their work, boosts their profile and inflates their ego.

However, if I suggested to the guys that we give up our hard-won knowledge and experimental data to a blog post, I suspect I may be lynched before leaving the building. The reason? It’s in our best interests of course. Not to mention how useful the information might be to search engineers.

While there are some people out there who give away information for free that may assist their competitors, I would seriously question this approach if I were a prospective client.

And then there are those who are in the business of publishing. Their best interests? Promoting themselves and gaining readership through gossip, prose, controversy and exaggeration.

So in summary, this is a very secretive industry in which you’re best off coming to your own conclusions and taking any published advice with a shovel of salt.

Just my 2p…

contactdev 01.22.10 at 9:58 am

I think SEO is the science behind Internet Marketing. It really breaks down to information retrieval, directed graphs, and a lot of other crazy math and science that I don’t understand. You basically take that knowledge and apply it to keywords.

Really, the only artistic aspect of SEO is structuring a site for humans, but that’s more usability and interface design stuff.

I think people refer to the art of SEO when they’re talking about analytics and conversions. I think analytics is marketing and accounting functions (I worked for a small company that let the accountant do all of the analytics and it worked pretty well). conversions boils down to psychology/cognitive science type of stuff.

I think SEO is best if is kept to being a science and not overlapping with the art. But as a practitioner, you need to know both.

Michael Martinez 01.22.10 at 11:14 am

In reply to simonh:
There are people in the academic world who are attempting to study search engine optimization and their papers leave me gasping in horror as the sources of information they find are extremely unreliable.

I well understand the concerns of SEO companies about disclosing data but many of those concerns are unrealistic.

I’m not asking people to share their production resources. I AM asking people to back up what they say with real information.

There will never be a day when all SEO blogs publish logical proofs of arcane, esoteric principles. But if you want to get on your blog and say something like, “Social media linking boosts search engine visibility by three-fold”, you’d better be able to show that is the case or accept the heat that will come.

Ultimately our industry will have to answer for its sins. The day of reckoning is coming. It may be 10 years down the road or 100 years down the road. History shows us that the excesses of marketing generate odious legislation, burdensome legal battles, and jail time.

Is that in any company’s best interest?

ON EDIT: And, no, I don’t think most people are at risk of going to jail. I do think we could do ourselves a favor by heading off the odious legislation.

Michael Martinez 01.22.10 at 11:21 am

In reply to contactdev:

I think you’re right about the “art”. People feel they have a skill that has not been built upon a formal education so they call it an “art” (although art can be taught as formally and rigidly as science).

There is a conversation shaping around what we do and why we do it. Some people are proudly announcing they make thousands of dollars a month from affiliate marketing — which is not search engine optimization, though it relies heavily on search engine optimization.

SEO is really a virtual engineering function. It’s an applied science but the theoretical science has to drive the applied science or the whole field will die.

besetby 01.22.10 at 1:16 pm

Hey, the argument goes on.

Here’s my test. When someone tells me that SEO is science then I ask them to describe, in a couple of sentences, the concept of the scientific method.

If you really don’t understand the underlying ideas and concepts of post-newtonian science then anything you say that contains the word science can be viewed as dubious. What these claims demonstrate is that, even if their author has some idea about SEO, they know diddly squit about science.

Personally, I don’t think that trying to guess what some other dudes have done with an algorithm qualifies as science anyway. Likewise, I don’t think that the fact it is not science makes it any less valuable, or profitable. But it does occur to me that the SEO world, in general, does itself no favours by making claims of the ’scientific nature’ of most SEO. To even the most slightly scientifically educated customer it just appears like more snake-oil. And that’s a bad thing, right?

besetby 01.22.10 at 1:19 pm

@contactdev
Accountants aren’t scientists either. They just work with numbers.

contactdev 01.23.10 at 1:40 am

@besetby

How about testing the people who cal SEO snake-oil? Maybe they can describe in a couple of sentences how search engines work? Or the graph structure of the web?

Michael put it far better than me — SEO is largely an applied science. If people understood the “science” a little more, maybe we would need 10 million articles telling people to put keywords in their title tags! I think the SEO “gurus” do a poor job in conveying the underlying scientific aspects of SEO when they pump out SEO 101 blog posts.

And certainly accountants are not scientists. My point there is that analytics is numerical/statistical analysis that doesn’t require much SEO skill. Whether an accountant or mathematician, almost anyone good with “numbers” could crunch the data — still won’t make you a better SEO if you don’t know how SEO works.

Most of the focus of SEO is on search as querying, and in that respect, it’s almost 100% scientific. But as Shari Thurow points out, search is also navigation — when people actually arrive on your site (to a lesser degree internal search engines as well). Creating a usable website with an intuitive interface that allows people to navigate to what they are “searching” for is where more of the art comes in, IMO.

besetby 01.23.10 at 4:02 am

HA HA! It goes on and on.

My point wasn’t that SEO is snake oil. My point that it suffers when it is perceived as such. Making claims that SEO is a science strengthens that perception in many people’s minds.

I believe that good SEO takes a lot of knowledge, experience and skill. It is a valuable and legitimate field, as has been proven time and time again. My soapbox sermon would encourage SEOs in general to truly believe that what they do is valuable and worthwhile — and stop making comparisons that don’t hold up under closer view. Because ultimately that just makes the perception problem worse.

My point about the ‘test’ is basically light-hearted but the principle is this – if you make claims that can be repudiated by one simple question you do SEO no favours whatsoever.

And the list of things that are ‘applied science’ is pretty long…

besetby 01.23.10 at 4:34 am

“If people understood the “science” a little more, maybe we would need 10 million articles telling people to put keywords in their title tags! ”

Actually, if SEO was a science and relied on peer review, edited journals and conference papers for the dissemination of new information rather than blogs, forums and other unedited sites then there might not be so much spurious information out there. Oh, yes, I remember, the scientific method….

Luke Jones 01.23.10 at 3:24 pm

Interesting article. I’m not sure whether you’re referring to a post on the UK Business Forums but there are many people who think SEO can be done by anybody. Sure, it’s something that doesn’t have solid scientific credibility but it can’t be done by anyone.

Really enjoyed your article Michael – thank you for taking the time to write it.

tedives 02.01.10 at 12:56 pm

Great posting Michael.

I would also add that in addition to scientific principles, Engineering itself tends to set science in stone. For instance, people can argue that electrons don’t have spin all day, but if the Giant Magnetoresistive Head in their Hard Drive seems to work, then it’s pretty hard to argue electrons don’t have spin since it relies on that fact.

SEO is a weird pragmatic animal, almost like engineering without the science part – people can put together what works, and put together charts and numbers to describe correlations and relationships, but it doesn’t necessarily prove causality, or solve the question “why”.

brianfidler 04.09.10 at 11:28 am

I’d argue that SEO can never be a science. Science by definition deals with the laws of the Universe and developing methods to explore and better understand these laws. The laws of the Search Engines are man-made and governed by a relatively few, but certainly not a mystery in the same vein that many natural phenomena remain a mystery.

A Search Engine Optimist (I just coined that baby!…stet that…some guy named Carl already registered the domain…damnit) will however use scientific methods to measure, test, re-measure, etc. so that they have a better understanding of what is happening as they attempt to affect a websites rankings. Since SEO is typically conducted in the realm of business (and not science), and since the greatest SEO prize awarded has Benjamin Franklin’s mugshot plastered on it, I think any wise SEO should keep their techniques to themselves.

The proof is in the bank account, not in the pudding.